AutoShack | Shipping Policy
AutoShack offers free shipping on all purchases in continental USA.
Shipping Options
AutoShack is committed to getting the customer the parts they need quickly and efficiently. Our distribution centers located throughout the United States ensure deliveries are processed rapidly.
UPS Standard (Scheduled Day) - (Included Free)
Delivery is between 2-5 business days. The suggested delivery arrival dates on the site are an estimated arrival time and not guaranteed.
All shipping carriers reserve the right to extend delivery time by 24 hours to residential deliveries. This is beyond our control and shipping charges will not be refunded for this reason. Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our auto parts warehouse puts forth every effort to prevent shipping damage, however, it does occur occasionally.
If you receive your product and it is damaged, please contact our customer support as soon as possible as AutoShack will only accept your claim for up to 4 days from the date of delivery. Please document any damage, as we will require photos. Damaged products will not be accepted for refund unless AutoShack customer service has been contacted and the proper documentation has been provided. You can contact us by telephone at 1-866-990-3871, by our option to send an email or by chat.
AutoShack | Shipping Policy
AutoShack offers free shipping on all purchases.
Shipping Options
AutoShack is committed to getting the customer the parts they need quickly and efficiently. Our Canada wide warehouse distribution network ensures deliveries are processed rapidly.
We currently make deliveries within Canada through United Parcel Service (UPS), and Canada Post. Delivery times vary between 2-5 business days depending on your location. The suggested delivery arrival dates on the site are an estimate of the delivery arrival time and not a guarantee.
All shipping carriers reserve the right to extend delivery time by 24 hours to residential deliveries. This is beyond our control. Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our auto part warehouse puts forth every effort to prevent shipping damage, however, it does occur occasionally.
If you receive your product and it is damaged, please contact our customer support as soon as possible as AutoShack will only accept your claim for up to 4 days from the date of delivery. Please document any damage, as we will require photos. Damaged products will not be accepted for refund unless AutoShack customer service has been contacted and the proper documentation has been provided. You can contact us by telephone at 1-866-990-3871, by our option to send an email or by chat.