Buy Online Pickup In Store

AutoShack 201 Iber Road

Ottawa, Ontario K2S 1E7

Phone (613) 287-3880

Store Hours
Mon - Fri: 9:00 am – 6:00 pm
Sat: 9:00 am – 4:00 pm
Sun: Closed

Or call our Contact Center to place an order for pick up*
1 (866) 990-3871
Mon - Fri: 8:00 am – 7:00 pm EST
Sat: 9 am to 6 pm EST
Sun: 9 am to 5 pm EST
*Contact Center does not deal in special order items. Only items listed on are eligible through our contact center. If you require an item not listed on our site please call or visit the retail store for assistance.

AutoShack 201 Iber Road

Welcome to AutoShack 201 Iber Road. AutoShack is a leading expert in auto parts and warehousing distribution. At AutoShack we pride ourselves in delivering exceptional customer service with outstanding value to our customers.


Our Iber Road location is conveniently located a few minutes east of downtown Stittsville. Find us off Hazeldean Road at the corner of Abbot St. at the end of Iber road. If coming from Ottawa East, take exit 140 to Terry Fox Drive, turn right onto Hazeldean Road and once you’ve reached the Shoppers Drug Mart and Food Basics, take a left onto Iber Road. Our parts store is directly linked to our warehouse allowing us to find the parts you need fast.

Buy Online Pickup In Store

AutoShack now has Buy Online – Pickup in Store available to our customers in the Greater Ottawa area!

How to Use:

  1. 1. Shop on and add your item(s) to cart.
  2. 2. During the checkout process the option to select “In Store Pickup” will appear based on your billing address postal code:

  3. 3. Once your order is finalized you will receive 3 emails.
  4. i) Order Confirmation Email – This email will confirm your order, let you know your order will be ready within 2 hours, provide the store address and hours.

    ii) Order Ready for Pickup Email – This email will let you know your order is ready and available for pickup at our location. It will also let you know we require ID for pickup

    iii) Your Order is Complete Email – This email will be sent once your order has been picked up from our location.

    **If you are not sure where we are located you can click the blue “See store location on map here” to see our location and get directions.

    Return Items

    1. 1. To return items purchased through AutoShack’s Buy Online Pickup in Store feature please return items to retail location for return and refund.
    2. 2. Once items are returned to Retail Location they will be inspected and processed. Refund will be processed and issued within 1 business day.